Robson Santos

Credentials

• CCNS

  Certified Customer Negotiation Specialist

  For those who negotiate with customers, vendors and internal areas: preparation, influence, running the table and conflict without losing the relationship.

  CCNS-F57V-RW7G

  Issued April 27, 2021

  Never expires

  Verify →Certificate →
• CDTS

  Certified Design Thinking Specialist

  For those who run group problem solving: framing the challenge, immersion and synthesis, ideation and co-creation, prototype and testing with the customer.

  CDTS-JC9W-QX8P

  Issued October 25, 2020

  Never expires

  Verify →Certificate →