Frequently asked questions

PMCert Global Institute is a professional certification body for product management. We assess knowledge through our own certification exams and issue credentials to those who pass. We are not a school: we do not sell courses, and no course is required to sit an exam.

Experience is what you lived; certification is what a third party can check without taking your word for it. Whoever is hiring reads dozens of résumés that say the same thing, with no way to tell who decided from who watched. The credential settles that with a public verification code, and the certification exam also shows you, domain by domain, where your practice left gaps.

No professional certification forces a company to hire anyone, and we will not pretend otherwise. What PMCert guarantees is what is under our control: anyone can check your credential in seconds in the public verifier, the register states what was assessed, and the credential does not expire, so it stays checkable years later. How much weight each company gives it is their decision.

Four steps. You choose the certification and buy the certification exam, receive a voucher by email, open the exam whenever you want and answer it online, and the result comes on the spot. If you pass, the credential is issued right there, with a public verification code, and the PDF certificate becomes available in your account. The exception is an exam that records exits from its window above the limit: there, the credential is issued within 3 business days.

The catalogue ranges from the foundations of product management to specialisations such as discovery, experimentation, AI product development, Kanban, design thinking, negotiation and customer experience, plus the leadership track. The full list, with syllabus, number of questions, duration and price for each certification exam, is on the certifications page.

Start from what you do today. If you moved into product recently, or work alongside product without owning it, the Foundation closes the gaps in the basics. If you already make decisions about a product, the Enterprise tests judgement in real situations. The specialisations are for proving depth in one specific area. Every certification page has a "who it is for" section describing candidates in recognisable profiles.

No. The Foundation is not a prerequisite for anything, and you can start with whichever certification fits your moment. There is a single dependency in the whole catalogue: the executive leadership certification requires the Enterprise credential first. Where a prerequisite exists, it is shown on the certification page and checked at purchase, so nobody pays for a certification exam they could not open.

The certification stops being sold, but nothing happens to those who already earned it. Issued credentials remain valid forever, stay in the public verifier, and the certification page stays online so that anyone checking years later can see what was assessed.

To buy, no. To sit the certification exam and receive the credential, yes: the credential belongs to an account, and that is where you download the certificate and follow your performance. You can create the account with email and password, or sign in with a Google account.

All in your account, without talking to anyone. Changing the email triggers a fresh confirmation to the new address. Changing the password ends every other open session and keeps only your current one. Remember that changing the account name does not alter a certificate already issued, because the printed name is frozen when the certification exam opens.

Turn on two-step verification in your account. It uses a standard authenticator app, such as the one on your phone, and starts asking for a six-digit code after your password. It is optional and starts switched off, but it is worth switching on: your account holds credentials other people rely on to trust you.

You can. Write to [email protected] from the address on the account and we delete your account, your attempts, your certification exam telemetry, your vouchers and your communication records. What cannot simply disappear is a credential already issued: whoever verified it must still be able to verify it. If it has to be withdrawn, that is a revocation, and it stays visible marked as revoked.

Write to [email protected] or use the form on the contact page. To get it resolved faster, say which certification it concerns and, if there is one, the voucher or credential code. Requests about your personal data are answered within 3 business days.

Yes. You choose the certification exam language on the screen where you enter the voucher, among the languages offered by that certification, and the choice applies to the whole attempt. The exam language is independent of the language you browse the site in. The certificate, on the other hand, is always issued in English.

You can. The certification exam is online and taken in your own browser, with no exam centre and no scheduling, so the only requirement is a stable connection for the duration of the exam. There is no mandatory time zone, no sitting window and no country restriction.

Yes. The certification exam screen works with a keyboard and with a screen reader, and the timer does not interrupt reading every second. Anyone with a disability or health condition that affects their reading or response time can request a quarter more time in the account, in Certification exams, while the voucher has not been used, by ticking a self-declaration. The exam opens with the extra time, with no medical report. For any other need, write to [email protected] or see the full policy on the accessibility page.

The privacy and terms page describes, item by item, what we keep, on which legal basis under the GDPR and the LGPD, who we share it with and for how long. In short: card details never pass through PMCert, there is no tracking or advertising cookie, and raw certification exam session events are deleted after 180 days. Your rights of access, correction and erasure are exercised by email and answered within 3 business days.