Antonio Casanho

Credentials

• CCXS

  Certified Customer Experience Specialist

  For those who answer for customer experience end to end: journey and touchpoints, perception metrics, use of data and a customer-centred culture.

  CCXS-CG56-F6ZH

  Issued November 10, 2020

  Never expires

  Verify →Certificate →
• CCNS

  Certified Customer Negotiation Specialist

  For those who negotiate with customers, vendors and internal areas: preparation, influence, running the table and conflict without losing the relationship.

  CCNS-KG86-456E

  Issued October 28, 2020

  Never expires

  Verify →Certificate →
• CKMS

  Certified Kanban Management Specialist

  For those who answer for the delivery flow of a team: system design, work-in-progress limits, metrics of predictability, cadences and rollout.

  CKMS-35S2-FFAP

  Issued October 28, 2020

  Never expires

  Verify →Certificate →
• CPM-F

  Certified Product Manager Foundation

  For those starting out in product who want to prove the base: customer and market, discovery, the path from idea to delivery and lifecycle metrics.

  CPMF-B9YA-PW4N

  Issued May 24, 2020

  Never expires

  Verify →Certificate →